At this time, this is not supported by Virtual Security Guard. When devices are linked in a Ring security system, the entire group begins functioning if any of them are activated. These can’t be monitored by Virtual Security Guard at this time. Cameras using Video End-to-End Encryption.Only outdoor cameras are currently supported. Any Ring Cameras not mentioned in the Compatible Security Cameras section above.Supported ONVIF-compatible cameras (these do not support Two-Way Talk).If needed, you can purchase required devices you might be missing here. Scroll down to learn more about each requirement. At least one compatible Ring camera (see below).Ring Alarm with Professional Monitoring.Ring Protect Pro or Protect Plus (1st Gen) subscription.To use Virtual Security Guard, you’ll need all of the following: Trained agents will monitor events when a person is detected and act accordingly on your behalf. And of course, be sure to check back for our lab test results of the Ring Alarm Pro in the future.Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Some Ring models earn high marks in our tests, but there are a number of competitors that also perform well and might be worth considering. Check out our home security camera ratings and home security system ratings to see the latest test results on all three. In order to use these features, you will have to subscribe to a Ring Protect plan.Īt Consumer Reports, we regularly test security cameras, video doorbells, and home security systems. Ring says it will add these new alerts to more models in the future. In addition, current Ring Alarm owners who aren’t subscribed to Ring Protect Plus (1st gen) will have until January 30, 2022, to subscribe to the plan and lock in the lower rate.Ĭustom motion alerts allow you to “train” the camera to detect when something changes in a specific area of the camera’s view, such as whether a car is in your driveway, or your garage door is open or closed.Īt first, package alerts will be available for Ring Video Doorbell (2020) and Ring Video Doorbell Pro 2, while custom motion alerts will be available for Ring Spotlight Cam Battery. You will then be automatically upgraded to Ring Protect Pro at your renewal date. If you’re a current subscriber to Ring Protect Plus (1st gen), as Ring calls it, you will continue to receive professional monitoring, cellular backup, and Alexa Guard Plus until 2025. New Ring Alarm customers, regardless of whether they purchase the Ring Alarm (2nd gen) or Ring Alarm Pro, will have to subscribe to the $20-per-month Ring Protect Pro plan to get those features. ![]() Alexa Guard Plus is a set of home security features for Amazon Echo smart speakers that includes a hands-free emergency helpline you can call by saying, "Alexa, call for help." By itself, Alexa Guard Plus costs $5 per month.Īs of today, Ring is also removing professional monitoring, cellular backup for the alarm system, and Alexa Guard Plus from its $10-per-month Ring Protect Plus plan. The new plan costs $20 per month and provides 60 days of cloud video storage for Ring cameras and doorbells, professional monitoring, 24/7 backup internet service for your home’s Eero WiFi network, an Eero Secure subscription, and an Alexa Guard Plus subscription.Įero Secure is a set of internet security features that, on its own, costs $3 per month. Ring is creating a new tier of its optional Ring Protect subscription service for the Ring Alarm Pro called Ring Protect Pro.
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